Bills, Payment and Refunds

The financial aid offered to you by UNE counts toward your payment arrangements. You may also find you need to seek additional loans and scholarships. As long as all disbursement requirements are met, your funds will pay out to your UNE account. Any outstanding balance may be paid using one or more of the methods of payment detailed below. We urge students to have payment arrangements in place by each semester's bill due date to avoid additional charges.*

You must notify us in writing (email sfs@sxtcyb.com) of all financial assistance you will receive from outside sources like private scholarships, tuition waivers, and certain veteran's educational benefits. Federal regulations require that we consider all other tuition assistance before we calculate the financial aid UNE can offer you.

If the amount of money applied to your account exceeds your charges, you will receive a refund. Student refunds can only be issued after loans disburse (payout) to your account.

Check the Disbursement Calendar

Refunds are typically processed each Thursday. Once your account shows a true credit balance, the refund will process the next Thursday. 

University policy requires all students to set up a Direct Deposit account for refunds.

How to Set Up Direct Deposit

• Log in to UNE Compass
• Locate and select the “General Profile” card
• Select “Direct Deposit Allocation”
• Click on “Add New Direct Deposit”
• Confirm that your bank routing and account number are accurate
• Select “Accounts Payable” for refunds (payroll is for work-study payments)

For more information on setting up direct deposit, see the Student Direct Deposit Instructions (PDF)

Reduce or Decline a Loan Amount

If you are receiving loans and you do not need any or all of your refund, email us at sfs@sxtcyb.com from your UNE email account prior to receiving the refund.

Let us know which loan you would like to reduce or decline and the amount you would like us to return. If possible notify us before the funds disburse to your student account. This typically occurs around the add/drop period at the beginning of the semester.

Using Federal Financial Aid for Non-Educational Expenses

The U.S. Department of Education requires that Title IV funds (federal financial aid) be applied to only educational charges billed by a university. If the total in federal financial aid funding exceeds allowable charges, a university is required to refund the excess unless a student gives permission otherwise.

If you have not authorized UNE to use your federal financial aid funding to pay non-educational expenses (i.e. health insurance, parking fines, late fees, etc.), you will receive a refund of these funds and will need to make arrangements to pay the balance.

You can make a decision regarding Title IV funding by following the instructions included on the Accept Award page.

Withdrawal and Refund Policies

The University’s Tuition Refund Policy will determine the percentage of tuition refunded according to your program. Financial aid calculations to return federal aid will be determined based on the date of your withdrawal. These calculations can result in a balance owed (see Return to Title IV Policies for Graduate Students). 

It is very important to contact Student Financial Services before withdrawing to discuss the impact on your financial aid, if applicable.

Students utilizing Military Tuition Assistance should contact Student Financial Services before withdrawing. For more information review the Department of Defense return policy.

For non-matriculated students (i.e. not seeking a degree), please consult the "Short-Term Program" Tuition Refund Policy. For more information see the Online Health Sciences Prerequisite Courses.